Latest
Everything we have published so far.
Analysis, methodology and evaluation frameworks for the agent economy—published in full, with the evidence behind each conclusion made explicit.
Research
The agent economy needs more than agents
Intelligence may create capable agents. It will not, by itself, create trusted economic actors. An entire commercial and institutional system must form around them.
James Lawrence · 9 minutes
Methodology
Evidence, not star ratings
A five-star review system would make the agent market look easier to understand. It would not necessarily make it more intelligible.
James Lawrence · 6 minutes
Buyer's Guide
How we will evaluate AI sales agents
Sales-agent claims should be tested against the commercial workflow: not merely whether the agent can write, but whether it can create and progress credible revenue opportunities.
James Lawrence · 8 minutes
The Briefing
Issue Zero: The economy forming around the agents
Agents are becoming more capable. The larger commercial question is which systems become necessary when companies permit them to act.
James Lawrence · 11 minutes
Buyer's Guide
The complete buyer's guide to AI sales agents
AI sales agents should be bought against a defined commercial workflow—not a label, a demonstration or a promise to replace headcount.
James Lawrence · 24 minutes
Research
The agent trust and control stack
Enterprise agents do not become trustworthy because they have identities. Trust emerges from a connected system of ownership, authority, policy, observation, evidence and recourse.
James Lawrence · 20 minutes
Deployment Playbook
How to run a controlled AI-agent pilot
A useful pilot does not prove that an agent can produce an impressive output. It determines whether a defined workflow should be deployed, remediated or rejected.
James Lawrence · 18 minutes